Category: Cybersecurity

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In this episode of CHATTIN CYBER, Marc Schein interviews Maria Colacurcio, CEO, Syndio, bringing pay equity in workplaces worldwide.
Maria talks about switching from her liberal arts background to enter the tech space and eventually finding her purpose in leading the movement for pay equity in companies.

A history and political science student, Maria’s entry into tech happened by chance when she met a woman at a dinner party at the height of the tech boom, who suggested she move from nonprofits to tech, and even got her a referral to a marketing role at her company. Maria grabbed the opportunity and worked in the marketing division for the National Museum of American History at the Smithsonian and has over time, switched jobs and moved to technological roles at companies.

At a point while she worked at Starbucks, the company was hyping about their pay equity announcement. Considering such things weren’t mainstream conversation back then, it meant a lot. While exploring more about it during that time, Maria got to know the Head of the Global Employment Law at Starbucks very well, and learned the way that a typical traditional pay equity analysis is done – it wasn’t good. She realized that not only was the system backward-looking and cumbersome, it also didn’t reveal anything about the behaviors or practices that drive the pay gap in the first place. Desiring to make it better, Maria tried to infuse software innovation with proactive research to bridge the pay gap in organizations. She shares that this research has taught her the importance of starting pay in bridging pay gaps – you’ve to make sure it’s done right to avoid pay disparities in the chain of employment roles.

Maria also talks about the rising awareness around ESG commitments, including the perspective of institutional investors from the ESG lens and how they’re trying hard to figure out what it means to have social ESG commitments as a company that has workplace equity embedded in the human capital. Another thing she talks about is how shareholder proposals requiring companies to disclose adjusted and unadjusted pay gaps have been featured in proxy season since 2015. As per statistics, 7 of the Fortune 100 companies face these pay gap disclosure proxies. And at 2 of these companies, it has succeeded. She also discusses pay transparency legislations that are forcing companies to post a good faith range for any new job position to avoid pay disparities.

There are two sides to pay equity – equal pay for equal work and the median pay gap. Our litigation is largely centered around the first and there’s a lot of legal risk to that. Companies also need to focus on the median pay gap, which is a reflection of opportunity – it’s the averages. In California’s SB 1162 – the legislation that just passed the California State Senate, it’s not just about pay transparency on job ranges.

It also includes disclosure of your median pay gap to the state and public reporting of your W2 earnings by EEO category. Companies need to do a full-body scan to adapt their practices to bridging the pay gap.
Towards the end of the conversation, Maria also shares actionable ways to implement equal pay opportunities at workplaces. Tune in to this episode to hear all about it!

Highlights:
“It was this crack in the door, which has been a real consistent theme in my career, seeing sort of a door cracked open, and then just being curious, having that intellectual curiosity to say, I wonder what wonder that leads, and then kicking it open.”“The Head of Global Employment Law at Starbucks, and I started talking about, ‘Is there a way to infuse innovation in software to make this something that is more proactive to make this something that looks at for example, starting pay is the biggest factor in any pay equity analysis?’. So how do you look at starting pay, make sure at that moment in the employee lifecycle that you’re getting it right so that you’re not having this consistent and ongoing backwards looking repeat have the same remediation over and over and over.”
“The median pay gap is really just a reflection of opportunity. It’s the averages. So do you have all of your men, for example, in the highly paid positions at your company? And why (though you may have really good gender diversity) are all your women sort of in the lower levels? If you had to disclose your median pay gap that would become very obvious to the outside world.”
Time-Stamps:
[00:37] – Maria’s early life and advent into the cyberspace [05:04] – Trends in the ESG space
[07:45] – What should companies do to ensure pay equity? [09:31] – Connect with Maria
Connect with Maria:
LinkedIn: https://www.linkedin.com/in/mcolacurcio/

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In this episode of CHATTINN CYBER, Marc Schein interviews Shiraz Saeed, Vice President and Cyber Risk Product Leader at Arch Insurance Group Inc. His role involves the strategic direction of Cyber Risk products or services at the company. Today, he talks about his exciting journey, playing multiple roles as a businessman, real estate broker, underwriter, and risk manager, and the people and situations that led him to build that.

Shiraz spent the majority of his life working with his dad, who was a watch dealer. At that time, watch dealerships had a business model very similar to insurance, and hence, growing up, Shiraz was always around credit cards, retail sales and instances of fraud. He pursued his under-graduation in Finance and was interested in finding a career in either banking or Computer Science, which were a hot topic then. But realizing the challenges in the professions, he decided to work with his dad on his business full time.

At a later time in his career, Shiraz also started a CTE course campaign across the country to get brokers, clients, and risk managers to understand risk management. By doing this, he could improve his ability to gain traction and deliver solutions, find policies that work at reasonable terms, and efficiently manage risks. Over the years, he received an opportunity to work with Starr, serving as the cyber product leader. He used the opportunity to learn about cutting edge technologies in the industry and further enhance his skills. He moved from there to work with Arch Insurance, where he serves as the Vice President and cyber risk product leader.

During his conversation with Marc, Shiraz also shares his observations from the cybersecurity industry over the last ten years and what challenges the industry might face in the upcoming year or two. He shares that the frequency of cybersecurity incidents has increased massively over the past ten years and that we need to invest more in cybersecurity practices for more organizational and individual security in the future.

Tune in to the episode today to learn more about cyber risk management from Shiraz!

Highlights:

“If you’re gonna sell something, you have to make sure you know more about that product, that space, that industry than anybody you’re selling it to.”

“He [Shiraz’s father] would always say [that success] it’s 70% hard work and doing all the right things, and 30% luck, or forecasting or opportunity, whatever you want to call it.”

“What has really happened over the past 10 years or so is the level of frequency of the incidents that we’re seeing, has surpassed the amount of expectancy that any of us ever had.”

“People want to maintain a level of sustainability in the marketplace.”

“You got to be the educator, whether they buy it from you or not, whether they do business with you or not, you need to demonstrate or teach them about what it is all about, and why it benefits them and why it doesn’t benefit them. And then, by doing that you automatically improve your ability to get traction, because you help them for real, whether you’ve made the money on it or not.”

Time-Stamps:

[03:49] – Shiraz shares his life’s story with us

[22:12] – Shiraz talks about the person who’s helped the most in his career and life

[23:57] – What Shiraz learns from his dad’s journey in life

[27:23] – Shiraz’s thoughts on cybersecurity in the upcoming one or two years

Connect with Shiraz:

LinkedIn: https://www.linkedin.com/in/shirazsaeed/

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In this episode of CHATTINN CYBER, Marc Schein interviews Steven Kuperschmid, Co-Chair of Cybersecurity and Data Privacy at Ruskin Moscou Faltischek PC. Steven is experienced as a corporate M&A and securities lawyer. During the conversation, Steven shares his knowledge about cybersecurity in M&A deals, how (or whether) it impacts contracts and the different phases to setting an effective buyer-seller deal. He also talks about the growing need for cyber insurance in different industries today.

At what point does cybersecurity integration happen within an M&A deal? Steven explains that it depends on the nature of the target’s business. For the middle and upper-middle markets, like manufacturing and distribution, industrial technology, financial services, and healthcare, cybersecurity needs to be a priority. You must know whether the target business has Personally Identifiable Information (PII) – if so, cybersecurity needs to be prioritized irrespective of the industry.

However, cybersecurity doesn’t change different deal structures. Because a deal is chosen for tax reasons to mitigate the buyer’s risk, cybersecurity is a far bigger problem than the signed contract.

As for the signing of a deal, there are different phases:

• The discussion phase, where the buyer assesses the value offered by the seller and considers the different risks that might exist.
• The buyer then assesses the business from a technology point of view, evaluating the seller’s internal policies and cyber hygiene.
• Lastly, a buyer does a lien search, looking at the lien report to gather more information about the buyer and their underlying debt instruments.

Further in the conversation, Steven covers cyber insurance, explaining its relevance and importance in the cyber security industry. Having a good cyber insurance grasp can ensure the buyer can benefit from them during a data breach.

Listen to the conversation for more details!

Highlights:

“Often, deal structure is chosen for tax reasons. But also, it’s chosen to mitigate risk to the buyer. So you may choose an asset deal, because you don’t want to incur any unknown liabilities that you can avoid by choosing an asset structure.”

“I think the first thing the team needs to look at is the nature of the target, what’s the targets business, you know, certain industries present greater risks than others. So if we were buying a company in the healthcare industry, or the financial services industry, it should be a huge focus, and usually is at this point now, now, four years ago, five years ago, maybe it wasn’t as big a focus as it is today. But in those industries, it should be a huge focus.”

“Every deal starts with a discussion of the business terms – the value of what’s being paid, how it’s being paid.”

Time-Stamps:

[00:53] – Steve’s path to becoming one of the most well-known privacy attorneys in Long Island

[10:47] – Does cybersecurity change different deal structures?

[14:29] – The different phases of a buyer-seller deal

[17:19] – A discussion on cyber insurance

Connect with Steven:

Website: https://www.linkedin.com/in/steven-kuperschmid-024375155

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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In this episode of CHATTINN CYBER, Marc Schein interviews John Jenkins, Senior Editor and Law Firm Partner at TheCorporateCounsel.net and Calfee, Halter & Griswold LLP. During the conversation, John explains his journey to heading one of the most regarded M&A news centres in the US, cybersecurity risk assessment, and effective client management.

Discussing the issues to be addressed in the negotiation of M&A agreements, John explains how smart buyers, from the outset, would be already invested in assessing the post-closing issues, integration, operations, handling contacts and the like. Depending on the nature of the transaction and the parties’ sophistication, different professionals are assigned to clients to handle the cybersecurity assessment. In addition, when dealing with large firms with data breaches in the past, a separate team of forensic consultants is assigned to better understand the client’s needs.

Cybersecurity assessment needs to be the front and center for every buyer and seller. To win buyers, sellers need to showcase an infallible track record. To assess a company in a limited period, you would have to perform a risk assessment and then suitably allocate resources. Unless you do a risk assessment at the outset, resource allocation might not be clear.

Further in the conversation, John explains the latest trends in sealing deals. As he shares, there’s been an increase in deals engaging reps and warranties coverage over the years.

Towards the close of the episode, John shares that cybersecurity assessment is part of a dynamic regulatory environment. Over time, it’s only going to get more complicated for both parties (buyers and sellers) to scope the issues early on in any potential transaction.

Listen in to get a detailed picture of cybersecurity risk assessment with clients.

Highlights:

“What’s the environment we’re dealing with here? How sophisticated is the seller, where its risks, what are its compliance environment?”

“If you’re a cyber person, that’s where you look. But you may have competitive situations where your your due diligence opportunities are going to be somewhat limited and targeted, you’re to get through to next rounds, you may have some more confirmatory due diligence at the end.”

“So you have to do a risk assessment, and you kind of have to allocate resources based on your assessment of the risks, and obviously, the more sophisticated the risk assessor is, the better off that that process can be. So, it is something that needs to be done at the outset. Because unless you do it at the outset, you’re not going to be able to engage in a really fully informed risk assessment process to allocate those resources.”

Time-Stamps:

[01:00] – John’s cybersecurity journey

[02:15] – Cybersecurity and M&A transactions

[09:44] – Front end, Back end, and Due diligence evaluation

[11:58] – Is there an increase in deals engaging reps and warranties coverage?

Connect with John:

Website: https://www.linkedin.com/in/john-jenkins-7449761b3/?trk=public_profile_browsemap

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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In this episode of CHATTINN CYBER, Marc Schein interviews Jamie Singer, Managing Director FTI Consulting formerly, Executive Vice President at Resolute Strategic Services and Resolute Public Affairs. She is an ​​experienced strategic communications advisor with deep expertise in crisis communications, and has counseled Fortune 500 companies through some of the biggest reputational crises of the past decade. During the conversation, Jamie and Marc explore the need, process, and tips for effective crisis communication in organizations.

Crisis communicators are partners to legal and breach counsel. The latter engages them in a tri-party agreement to protect privilege, helping them act as an interplay and an ongoing dialogue for risk mitigation.

When must an organization have a crisis or strategic communication with an expert? Jamie Singer explains that strategic communications need to start early when an organization engages with its forensics firm and insurance carrier. This is partly due to the increasing number of ransomware cases organizations face today (both internally and externally), rendering their systems inoperable for operations.

However, communicating a data privacy breach or incident with the clients or media should happen only after careful thought and investigation. Because the cyber world is fluid – information and facts change quickly. It’s possible that in the time you communicated an incident, the positions have changed and the risks mitigated; but by then, the organizational trust would have gotten in jeopardy. Organizations must be careful about the cadence and timing of reporting such incidents.

It’s all easy until the media comes into the picture. With the internet always up-to-date with the recent advancements in any space, cybersecurity traders and bloggers are also the first to break any reports of security breaches in organizations. The nature of the news, however, is often ‘report and move onto the next’, a fact that organizations can leverage. Jamie Singer explains that companies can use media to get their key messages to the key stakeholders through written statements (and not LIVE interviews as they might backfire).

What can organizations do to mitigate cyber risks and reduce cyber incidents? Work on the communications aspect – consider your communications protocol, review and improve messaging. It includes finding a way to communicate even when corporate emails are unavailable.

For more, tune in to today’s episode!

Highlights

“A common pitfall we see is companies saying too much and too quickly – Crisis Management 101 – you should communicate the minute something went wrong as transparently as possible. The problem with cyber is, investigations are quite fluid, information and facts change frequently. And so the early bird doesn’t always catch the worm in these situations, if you communicate too quickly, before your systems are remediated, or before you have all the facts that can actually erode trust.”

“There’s often a lot of focus on what we say to customers and media and external stakeholders, but we continue to see the employee audience being forgotten, and they shouldn’t, because they wear two hats there, they could be impacted by the incident and they interface with customers. So they need to know what’s going on.”

“We approach media typically as a transaction, how can we use media to make sure we are continuing to reiterate our key messages to our key stakeholders, and often that can be accomplished through written statements.”

Time-Stamps:

[01:55] – When must an organization have crisis communication?

[03:21] – Why you must think before communicating with the rest of the world about a potential (or observed) data security breach

[06:19] – Managing the media in the event of a cybersecurity threat

[08:02] – What can companies do to be better prepared in the event of a cyber incident?

Connect with Jamie:

Website: https://www.linkedin.com/in/jamie-singer-11a3bb13/

 

 

 

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In this episode of CHATTINN CYBER, Marc Schein interviews Maria T. Vullo, Founder, and CEO of Vullo Advisory Services, PLLC, a strategic advisory firm. She serves on several for-profit boards, is Regulator-in-Residence at the Fintech Innovation Lab, and an Adjunct Professor at Fordham Law School. She was formerly the New York’s Superintendent of Financial Services, responsible for managing a 1,400 person regulatory agency that supervises New York’s banking and insurance industries. Maria has extensive banking and insurance regulation expertise, BSA/AML compliance, an understanding of cybersecurity and data privacy, fintech and insurance, and strategic litigation.

In today’s episode, Maria discusses her insightful career in DFS, working in private law and consulting practice later. She shares her experience working with private and public sector institutions and how both have added to her expertise in the law.

Maria talks about finalizing the DFS Proposed Regulations Part 500 (Cybersecurity Requirements for Financial Services Companies) in 2017 and its significance. Not only was it a big deal in cyber, but it was the first in the nation at that time and is still a leading force in cybersecurity regulations. Maria adds that DFS has a huge responsibility in helping manage cybersecurity risks. It is responsible for the safety and soundness of all the banks and insurance companies that are state-chartered. Since any cyber risk could also create a potential financial risk to them, the DFS had to take steps to consider cybersecurity seriously.

The government plays a huge role in combating cyber risk or ransomware. After the ‘SolarWinds hack’, the largest global cybersecurity attack that happened recently, the federal agencies and governments passed a pervasive executive order asking all private and public agencies to bring a unified approach to handling cybersecurity issues.

The New York State Department of Financial Services (NY DFS) recently issued new Ransomware Guidancefor regulated companies to prevent successful ransomware attacks. This happened post realizing that 74 of their regulated institutions had suffered ransomware attacks, 17 of which needed to be paid the ransom.

We also discuss the world of FinTech pre and post COVID and why insurance suffered in these times. Maria explains that in financial services, consumer protection will be a big issue for the Biden administration. Virtual currency is another central area of regulation considering its global reach.

Maria closes the conversation by stating the massive role of cybersecurity protection in enabling cyber insurance. It will continue to grow in importance in the coming years!

Quotes:

“If you have a significant cyber cybersecurity attack, that’s a financial attack and you have a ransomware attack that stops your business, has a huge impact, if not a closing impact on your bottom line.”

“DFS as a regulator is very, very concerned with the financial soundness of banks, insurance companies, because there’s all these people out there that rely on financial services for their banking for their insurance policies.”

“The more that you follow the regulation, the more that you have security and everything else, the less likely it will be that you will suffer one, or if you do, there’ll be mitigation measures that won’t have as serious an impact.”

“Cyber insurance is such a critical issue for all companies. And I think that it goes hand in hand with cybersecurity protection.”

“The stronger your cybersecurity protections, the better able you are to get a good cyber insurance policy.”

“The last thing that I want to see as a former insurance regulator is for insurance companies to not be in the space or for the pricing to be such that people can buy cyber insurance.”

Time-Stamps:

[00:57] – Maria’s experience working with both private and public sectors and how both of them helped her build a strong career in law.

[02:52] – About the DFS Proposed Regulations: Part 500 – Cybersecurity Requirements for Financial Services  Companies

[05:17] – New Ransomware Guidance for regulated companies on preventing successful ransomware attacks by the DFS

[07:43] – The role of government in combating cyber risks

[10:32] – Fintech today

[13:00] – The regulations around virtual currency today

[15:58] – Maria’s parting advice for the listeners

Connect with Maria:

LinkedIn  https://www.linkedin.com/in/maria-t-vullo-b40a7258/

 

 

 

 

 

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In this episode of CHATTINN CYBER, Marc Schein interviews Jennifer Coughlin, Founding Partner at Mullen Coughlin, a law firm exclusively dedicated to representing organizations facing data privacy events and information security incidents and the need to address these risks before a crisis hits. Jennifer focuses her practice solely on providing organizations of all sizes and from every industry sector with first-party breach response and third-party privacy defense legal services. The second part of the conversation talks about regulatory compliance, investigations and movements, cyber insurance, how to mitigate cyber risks, especially those due to ransomware attacks, and the present and future cyber threats.

On the regulatory front, many new laws and guidelines on cybersecurity are being proposed; regulatory investigations, too, are picking up well. Data shows that while over 30 movements happened in 2021, so far in 2022, 20 have occurred. These indicate:

1. Increased reliance upon data and information systems
2. A recognition of the impact of losing access to data and information systems
3. Uncertainty around what businesses are doing with the massive amounts of data collected
4. Consumers’ recognition of data privacy
5. Victim organizations have a ton of data that could help in the fight against cybercrime.

Cyber insurance companies are helping organizations reduce the uncertainty due to cyber risks by setting up a vetted procedure and providing the necessary education to respond to data privacy incidents. With an evolved cyber insurance underwriting, companies can have increased safeguards, better implementation, and response to cyber incidents.

How can your company mitigate cyber incidents? Conduct a data-mapping exercise, considering carefully the data you have on your system, the access controls, cost, loss in the case of security violations, and testing around that. Next, consider Multi-Factor Authentication – it’s a necessity in any company. Mullen Coughlin has a 3-2-1 plan indicative of their practice of keeping 3 backups in 2 different locations, 1 of which is offline.

Before dealing with ransomware attacks, companies need to take the time to understand their contracts, obligations, and responsibilities, so they’re aware of the laws that apply in the case of a cyber incident. Being aware of the timelines and laws could help faster implement the necessary cybersecurity controls and practices.

Additionally, training the employees properly about healthy cyber practices is essential. There needs to be proper learning and reinforcement of cybersecurity practices in organizations.

Towards the close of the episode, Jennifer shares that cybersecurity incidents are not predicted to decrease in a coming couple of years. Job security in the industry appears strong.

Listen to the conversation for more details!

Highlights:

“All these movements (around cybersecurity laws) are indicative of their recognition that victim organizations have a ton of data that would be really helpful in the fight against cybercrime. And they’re not getting their hands on that. So under all of these movements, they’re talking about sharing more information with them. So that when these laws are crafted, when these government meetings are happening, they have additional information that can be really helpful to the conversation.”

“The cyber insurer has already figured out the call you make to set into motion, to ring the bell that is going to set into motion everything that needs to be done to efficiently and compliantly respond to these data privacy incidents; they’ve identified the resources that are needed to do so, they vetted these resources that are needed to do so.”

“Vulnerabilities are being identified all the time, you’ve got zero day exploits being identified, you need to make sure you have a patch management program so that you’re monitoring for patches issued for vulnerabilities, assessing whether or not those patches need to be applied to your system and making sure those patches are being applied to your system. ”

Time-Stamps:

[00:45] – What’s going on in the regulatory front of cybersecurity?

[03:34] – Insight into the plaintiff’s bar

[10:59] – Reducing or mitigating a potential cybersecurity incident

[20:49] – Cyber risk prediction for 2022-23

Connect with Jennifer:

Website: https://www.linkedin.com/in/jennifer-coughlin-59b81425/

 

 

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In this episode of CHATTINN CYBER, Marc Schein interviews Ted Carlson, Co-Founder and President of Marcum Technology, a renowned Information Technology Consulting Firm in the US. During the conversation, Ted and Marc explore the former’s journey into consulting and technology, Marcum’s service and client diversity, and some thoughts on ransomware attacks.

Marcum Technology is essentially an accounting firm, with technology being its core driver. In addition, the firm offers robotic process automation, business continuity, disaster recovery, and incident response through digital forensics. Ted explains how the company helps organizations prevent ransomware incidents by using parallel networks, adequate backups, and strong infrastructure. He adds that depending on the severity of the attack, the recovery process could vary. Firms should practice testing and rehearsal to ensure business continuity during an attack.

Gathering lessons from his entrepreneurial journey, Ted suggests why you shouldn’t be hesitant to chase your passion. Though taking advice from people could help sometimes, it’s essential to do what you enjoy because that’s what would produce better results sometime down the road. He also states why you might not want to wait for years shifting and switching jobs only to choose another path later – it would be challenging to restart your career 20-30 years after. Don’t let people hold you back from living your dreams.

Tune in to the episode to learn what it takes to build a successful career in the rapidly evolving consulting industry.

Highlights:

“Whenever there’s a merger or acquisition, we’re basically stripping off the technology components of those firms. And we’re kind of blending them into the marking technology division.”

“You can take a certain advice from people, but you really, at the end of the day, have to do what you enjoy, and (do) whatever you feel confident, and that will produce better results down the road.”

“Whatever interests you have, and whatever excites you, I would say, don’t wait, because a lot of people end up waiting and switching during career changes 20-30 years later. And, it’s not that easy to do.”

Time-Stamps:

[00:41] – Ted’s entrepreneurial journey

[01:22] – Advice for college students to chase their passion

[04:18] – More about Marcum

[05:19] – How to prevent ransomware incidents in companies

Connect with Ted:

LinkedIn: https://www.linkedin.com/in/ted-carlson-14977a18/