Navigating Ransomware and Cybersecurity: Insights from Cryptocurrency Expert John Morrissey

Summary

In this episode of Chattinn Cyber, Mark Schein chats with John Morrissey, Cryptocurrency Operating Compliance Director for Arete, focusing on various aspects of the cryptocurrency industry and the challenges associated with ransomware attacks. John explains how he ended up in his current role, combining his cybersecurity background with his passion for trading and investing. He discusses the volatility of the cryptocurrency market and the impact it has on ransom demands. He also highlights the increasing scrutiny and compliance requirements imposed by organizations like OFAC when it comes to making ransom payments. John emphasizes the importance of taking cybersecurity seriously and investing in the right tools and processes to protect organizations from cyber threats.

John shares his journey of how he becomes the Cryptocurrency Operating Compliance Director for Arete. He mentions that he met Joe Mann, the founder of Arete, while working in the Virginia DC area. John became Arete’s first client when he ran a DFIR (Digital Forensics and Incident Response) services organization. With his background in cybersecurity and his passion for trading and investing, John found a perfect fit in his current role, where he manages crypto relationships and helps clients navigate the complexities of the market.

The conversation then shifts to the concept of crypto puzzles and the volatility of the cryptocurrency market. John explains that crypto is the most volatile asset in the world, and its value can fluctuate significantly in response to market conditions. He gives an example of how Bitcoin’s value dropped from $69,000 to $16,000 during a market crash. John highlights the challenges of working with a new industry that lacks regulation and dealing with assets that are highly volatile. He emphasizes the need to understand how all these factors fit together.

The discussion then turns to ransomware attacks and the changing demands of adversaries. John mentions that during previous market crashes, ransom demands were often made in Bitcoin. However, after the crash, there has been a shift towards demanding cash instead of Bitcoin. He notes that the ransoms are increasing year over year, with some groups demanding even higher amounts. John also mentions the increasing scrutiny and compliance requirements imposed by organizations like OFAC (Office of Foreign Assets Control) when it comes to making ransom payments. He explains the steps Arete takes to ensure compliance, including analyzing threat actor wallets, conducting blockchain analysis, and verifying the absence of sanctions.

Mark asks John how Arete can help in situations involving ransomware attacks. John explains that Arete is a full-service organization specializing in digital forensics and incident response (DFIR). They offer assistance from the moment a hack is discovered, providing a 24/7 phone number and email for immediate response. Arete’s team helps clients through the entire process, from triage to recovery, and even offers guidance on planning and prevention. If necessary, Arete can also assist with the process of making ransom payments.

In conclusion, the conversation between Mark Schein and John covers various aspects of the cryptocurrency industry and the challenges associated with ransomware attacks. John shares his background and how he ended up in his current role. He discusses the volatility of the cryptocurrency market and the impact it has on ransom demands. He also highlights the increasing scrutiny and compliance requirements imposed by organizations like OFAC. John emphasizes the importance of taking cybersecurity seriously and investing in the right tools and processes to protect organizations from cyber threats. Arete’s role in assisting clients with ransomware attacks is also discussed, highlighting their full-service approach and expertise in digital forensics and incident response.

Key Takeaways

  • Cryptocurrency prices and demand for ransom payments in crypto vs fiat currency fluctuate a lot based on market conditions. When crypto prices crashed, ransom demands shifted to be mostly in cash rather than bitcoin.
  • Ransom amounts continue to rise steadily, with increases of 20-30% year-over-year being common.
  • OFAC regulations and government scrutiny are making ransom payments more difficult with requirements to verify the ransomware group is not sanctioned.
  • Arete offers comprehensive incident response services including forensics, monitoring, planning, and facilitating ransom payments if needed. They have a 24/7 hotline to call for immediate assistance.
  • It’s important for organizations to take cybersecurity seriously and invest in good tools and processes to avoid becoming victims of ransomware. Arete recommends deploying technology like SentinelOne for prevention and detection.

Key Quotes

  • 1:25 – “So it’s great taking some cybersecurity background and melding it with my market background. I became the crypto operations and compliance director at Arete.”
  • 4:03 – “But after it crashed, we actually saw very few pure bitcoin ransoms, and most of them in cash. So whether it’s the psychology of it or just they wanted some consistency outside of the volatility, but today, 95 or more percent of the ransoms are all in pure cash versus bitcoin.”
  • 5:32 – “So we actually take it upon ourselves to look at really every cyber indicator compromise. You always take a threat actor wallet and throw it on the effect sanction list … But we do a lot of analysis on the blockchain of prior transactions that the threat actor might have done.”
  • 6:47 – “We have an Arete 911 phone number. You can just do a Google search of ‘Arete 911’ and find us. So we have a phone number that’s 24/7, we have an email that’s 24/7. Once we receive your email or call, we will be on the phone with you within half an hour to help script that.”
  • 8:33 – “But there’s a lot of great. Yeah, a lot. But there’s a lot of great process and a lot of great technology out there to help you. But I think just take cyber seriously and, or if not, you know, you’ll find yourself in trouble one day.”

ABOUT OUR GUEST:

John Morrissey is a seasoned Technology Sales and Services leader with a strong focus on Customer Success. With extensive experience in assisting National Defense, Civilian Agencies, and Commercial Enterprises, John specializes in successfully implementing cutting-edge technologies such as Analytics, Big Data, Machine Learning, Cyber Security, Fraud, Risk, eDiscovery, and Investigative technology. Throughout his career, John has demonstrated a remarkable ability to build and grow organizations, delivering high-end consulting and enterprise solutions. He is a results-oriented leader with a proven track record of overcoming complex business challenges and making critical decisions with experience, good judgment, a strong work ethic, and unwavering integrity. With a keen vision, determination, and exceptional skills, John is adept at driving increased revenue and profitability for organizations. 

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ABOUT OUR HOST:

National co-chair of the Cyber Center for Excellence, Marc Schein, CIC,CLCS is also a Risk Management Consultant at Marsh McLennan. He assists clients by customizing comprehensive commercial insurance programs that minimize the burden of financial loss through cost effective transfer of risk. By conducting a Total Cost of Risk (TCoR) assessment, he can determine any gaps in coverage. As part of an effective risk management insurance team, Marc collaborates with senior risk consultants, certified insurance counselors, and expert underwriters to examine the adequacy of existing client programs and develop customized solutions to transfer risk, improve coverage and minimize premiums.

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Optimizing IT Asset Management for Cybersecurity: Collaboration and Compliance with Jeremy Boerger

Summary

In this episode Marc Schein is chattin’ with Jeremy Boerger, an IT Asset Management (ITAM) expert. Jeremy recounts his entry into ITAM during the Y2K era, where he was tasked with managing compliance systems for a manufacturing firm. This experience sparked his interest in ITAM, which revolves around optimizing an organization’s hardware and software investments for maximum value. He emphasizes ITAM’s focus on cost-consciousness and usability, highlighting its role in efficient product and service utilization.

The discussion dives deeper into the essence of ITAM, explaining its significance in the cybersecurity realm. Jeremy stresses the importance of collaboration between ITAM and cybersecurity teams, citing industry standards like those recommended by NIST and the Department of Defense. He suggests that ITAM’s asset management functions, such as inventory tracking and usage monitoring, are integral to bolstering organizational security measures.

Jeremy acknowledges the historical challenges in establishing ITAM best practices but mentions ISO/IEC 19770 as a leading framework. He also links ITAM’s principles to new cybersecurity regulations, particularly those proposed by the SEC. These regulations emphasize managing end-of-life assets, data disposal, and leveraging returns from decommissioned hardware and software, areas where ITAM plays a crucial role.

As the conversation wraps up, Marc and Jeremy discuss avenues for further engagement and collaboration. Jeremy directs interested parties to his website and LinkedIn profile, where he shares insights on ITAM and cybersecurity integration. The dialogue underscores the evolving landscape of ITAM, its symbiotic relationship with cybersecurity practices, and the potential for synergistic collaboration to enhance organizational resilience and security posture.

Key Takeaways

  • IT Asset Management (ITAM) helps organizations manage their hardware and software assets to get the most value and utility out of them. It helps control costs and track assets.
  • ITAM and cybersecurity should work together. Knowing what devices and software are in the environment helps cybersecurity track potential threats.
  • Best practices for ITAM can be found in ISO standards, ITIL, and NIST frameworks. Organizations like the ISO are bringing ITAM and cybersecurity together.
  • The SEC is encouraging more asset management to track hardware, software, and data, especially at end of life. This helps control cyber risks.
  • ITAM can notify cybersecurity when hardware and software changes, so they can update their threat models. Collaboration between the teams is important.

Key Quotes

  • 00:51 – “If you remember back in Y2K, back at the turn of the century […] I had been brought into a small manufacturing firm to help with their Y2K results, a lot of it being swapping out old systems for compliance systems and the like.”
  • 03:35 – “What I have seen from the other side of the fence is that cybersecurity professionals tend to look at their work in […] silo [as a] very separate activity when there’s all of this wonderful data and technique and knowledge that probably doesn’t get tapped into as well as it should have.”
  • 06:09 – “Where is the hardware and software and most importantly, the data that is sitting inside that hardware and software? What do you do with it at the end of its lifecycle? And that’s been typically something that cybersecurity folks don’t really pay much attention to.”
  • 06:37 – “Well, asset management is very concerned about that endgame because there’s money to be had. There are services to be had. If you’re not going to reuse that device or reissue those licenses, then what kind of return cash can you bring into the organization to then fund another investiture?”
  • “But I also encourage folks to reach out on LinkedIn as well. We’ve got a very active newsletter community speak on a great length about some of the new initiatives, licensing schemes, threat, and even techniques on how to mitigate some of these asset concerns that then do bleed into cybersecurity and service management.” (08:24)

About Our Guest

Jeremy Boerger helps companies build and rehabilitate their IT asset management (ITAM) practices, both hardware and software asset management (SAM), recovering almost 10% of the IT department’s budget. In 2017, he founded Boerger Consulting, LLC, to better help business leaders and decision-makers fully realize the promises a properly-functioning ITAM and SAM programs can deliver. He tours the country, speaking at numerous conventions and symposiums. He is also the author of Rethinking Information Technology Asset Management,” available through Amazon, Apple Books, B&N, or wherever you prefer to purchase your eBooks and paperbacks.

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ABOUT OUR HOST:

National co-chair of the Cyber Center for Excellence, Marc Schein, CIC,CLCS is also a Risk Management Consultant at Marsh McLennan. He assists clients by customizing comprehensive commercial insurance programs that minimize the burden of financial loss through cost effective transfer of risk. By conducting a Total Cost of Risk (TCoR) assessment, he can determine any gaps in coverage. As part of an effective risk management insurance team, Marc collaborates with senior risk consultants, certified insurance counselors, and expert underwriters to examine the adequacy of existing client programs and develop customized solutions to transfer risk, improve coverage and minimize premiums.

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Automation and AI in Cybersecurity: Enhancing Response Capabilities with Billy Gouveia

Summary

In this episode of #ChattinnCyber, Billy Gouveia, the CEO of Surefire, a prominent cybersecurity firm stops by to chat. Billy chats about quantifying the costs associated with data breaches. He shares what it was like growing up in Boston and becoming the CEO of a renowned cybersecurity company.

Billy acknowledges the significance of #cybersecurity in today’s world, stating that the work being done in the field will have a lasting impact on future generations. He highlights the exponential growth of the tech industry, which is enabled by cybersecurity, and emphasizes the importance of addressing issues such as IP theft and the normalization of cybercrime.

Billy explains that he recognized structural disincentives for current market participants to embrace technology in a different way. He wanted to reframe the role of incident response experts and leverage technology to provide better outcomes for clients. By automating workflows and utilizing technology effectively, Surefire aims to provide faster outcomes, reduce costs, and make clients’ lives better during cyber events. The conversation then delves into the role of automation and #artificialintelligence (AI) in incident response. Billy clarifies that while AI has a role to play in automation, the current focus is more on automation itself. He discusses the advancements in technology and tools for detection, containment, forensic investigations, and restoration.

Billy emphasizes the importance of talent in the field and how automation can streamline processes, allowing experts to focus on guiding clients through business decisions. Billy tells our listeners about cybersecurity controls that provide the best return on investment (ROI). He suggests starting with endpoint detection and response capability, along with multi-factor authentication (MFA) and backups. He explains that the prioritization of controls may vary depending on the nature of the business, such as protecting intellectual property or ensuring uptime.

The discussion then shifts to the challenges of MFA bypass techniques, where threat actors find ways to bypass or degrade MFA controls. Billy explains examples such as MFA fatigue and token theft, highlighting the need for multiple controls and a thoughtful approach to cybersecurity.

In conclusion, Billy reflects on the dynamic and challenging nature of the cybersecurity domain. He emphasizes the importance of seeking guidance from experts like Marsh McLennan Agency #MMA to navigate the complexities of cybersecurity.

Key Takeaways

  1. The Significance of Cybersecurity: Billy Gouveia emphasizes that cybersecurity is among the defining issues of our time, with the work being done in the field expected to impact future generations. The tech industry, enabled by cybersecurity, is a trillion-dollar industry, but it also faces challenges such as IP theft and the normalization of cybercrime.
  2. Reframing the Role of Incident Response: Surefire aims to reframe the role of incident response experts by leveraging technology and automation to provide better outcomes for clients. By automating workflows and utilizing tools effectively, they can provide faster responses, reduce costs, and improve clients’ experiences during cyber events.
  3. Automation vs. Artificial Intelligence: While artificial intelligence (AI) has a role to play in automation, the current focus in incident response is more on automation itself. Automation can streamline processes and allow experts to focus on guiding clients through business decisions. AI’s role in incident response is expected to grow over time.
  4. Prioritizing Cybersecurity Controls: When it comes to cybersecurity controls, Billy suggests starting with endpoint detection and response capability, multi-factor authentication (MFA), and backups. The prioritization of controls may vary depending on the nature of the business, such as protecting intellectual property or ensuring uptime.
  5. Evolving Cybersecurity Challenges: Threat actors are constantly finding ways to bypass or degrade cybersecurity controls. MFA bypass techniques, such as MFA fatigue and token theft, pose challenges. It is crucial to have multiple controls in place and to stay vigilant in adapting to evolving cybersecurity threats.

Key Quotes

  1. “In many ways, cyber is among the defining issues of our time… The stuff we work on now will affect our kids and our grandkids.”
  2. “…if we have automation putting the puzzle together, then what our team can do is focus more on helping the client orient to the picture the puzzle creates, and then guiding our clients through a set of business decisions.”
  3. “I’m hopeful AI can make the offense-defense matchup a lot more symmetric… Maybe AI can close that.”
  4. “Having a response take three days in duration versus three weeks makes their lives better, reduces business interruption.”
  5. “Four or five years of a hard insurance market has done more to improve security controls than 20 years of security professionals howling at black hat or RSA or any of the security conferences.”

About Our Guest

Billy Gouveia is the CEO and Founder of Surefire Cyber, one of the most well-known cybersecurity firms in the country. With over 20 years of experience in cyber, intelligence, and technology, Billy has become a respected figure in the field. His passion for addressing the challenges of cybersecurity and his belief in the importance of technology in incident response led him to establish Surefire Cyber. Billy’s expertise lies in reframing the role of incident response experts and leveraging technology to provide better outcomes for clients. He is dedicated to helping organizations navigate the ever-changing cyber landscape and is committed to making a positive impact in the field of cybersecurity.

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About Our Host:

National co-chair of the Cyber Center for Excellence, Marc Schein, CIC,CLCS is also a Risk Management Consultant at Marsh McLennan. He assists clients by customizing comprehensive commercial insurance programs that minimize the burden of financial loss through cost effective transfer of risk. By conducting a Total Cost of Risk (TCoR) assessment, he can determine any gaps in coverage. As part of an effective risk management insurance team, Marc collaborates with senior risk consultants, certified insurance counselors, and expert underwriters to examine the adequacy of existing client programs and develop customized solutions to transfer risk, improve coverage and minimize premiums.

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